Shelby County, Tennessee
Need help?
You're not alone.
When life feels like too much, you don't have to figure it out by yourself. One conversation connects you to a team of people in Shelby County who are ready to walk alongside you.
- Get Connected
- or call us (901) 212-3628
It’s free
No cost. Ever.
Confidential
Your story is protected.
You're in control
You decide what to share.
No judgment
However you got here is okay.
What happens when you reach out
A real person. Not a system.
You won't be passed around or asked to repeat your story over and over. Here's what to expect.
01
Reach out
Fill out a short form or give us a call. There's no wrong reason to ask, and you don't need to have it all figured out first.
02
Talk to one person
A family advocate will reach out within one business day. They'll listen—really listen—and help you sort through what's most pressing.
03
Build a plan together
You stay in the driver's seat. You decide what kind of help you want and what feels right for your family.
04
Meet your team
Your advocate connects you with the right local partners—and stays with you, checking in regularly to see how things are going.
What we can help with
Whatever you're walking through, there's likely someone who can help.
You don't have to know exactly what you need before reaching out. Most families come in with one thing on their mind and discover there's support for the things underneath, too.
A safe place to live
Food on the table
Steady work or a new job
Childcare for your kids
Getting around town
Mental health and wellbeing
Doctor visits and physical health
Bills and money worries
Legal questions
Recovery from addiction
School, GED, or job training
Feeling safe at home
Not sure if your situation fits? Reach out anyway. If we're not the right people, we'll help you find who is.
Who you'll be talking to
We're Agape Child & Family Services — your neighbors in Shelby County.
We've spent years building relationships with local nonprofits, ministries, schools, and agencies—and now we're putting that network to work for you.
When you reach out, you'll get a real person who lives here, knows the area, and has the time to actually help.
Your Support
Reniece Stevenson
Human Flourishing Coordinator
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Reniece Stevenson
Human Flourishing Coordinator
Tanisha Harper
Family Advocate
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Tanisha Harper
Family Advocate
Get connected
Ready when you are. No pressure.
This short form helps us understand what's going on so the right person can reach out to you within one business day. Your information stays private—and you'll always have the chance to say yes or no before anything is shared.
Prefer to talk to a person first? Call us at (615) 465-5088 — Monday to Friday, 8am to 6pm.
Free, always
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Confidential
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Takes ~5 mins
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The Shelby County Alliance
When you reach out, you're connecting to all of us.
You don't have to call ten different places. The organizations below have joined forces to serve Shelby County families through one coordinated team—so you only have to tell your story once.
Housing & Shelter
Food & Essentials
Work & Education
TN Department of Labor & Workforce Development
Health & Wellbeing
Family & Children
TN Department Children's Services
Legal, Safety & More
Partner organizations across Shelby County, all connected through one shared system of care.
Common questions
It's okay to have questions first.
Yes. Completely. There is never a cost to talk to an advocate, get connected to help, or be part of the alliance. We're funded so you don't have to be.
Yes. Your information is protected, and we follow strict confidentiality rules. Before any of your details are shared with another partner organization, you'll be asked to sign a consent form — so you'll always know what's being shared, with whom, and why. You can also stop sharing or pull your consent at any time.
Not at all. The first form is short. Beyond that, you share only what you're comfortable sharing, when you're comfortable sharing it. The conversation moves at your pace.
There's nothing to qualify for. There are no income limits, paperwork tests, or hoops to jump through just to start a conversation. Reach out — your advocate will help figure out what's available and what fits your situation.
No. We're a community organization, not a government agency. Reaching out to us doesn't trigger any kind of report, investigation, or status check. We're here to help you, period.
Yes. You're welcome to call us directly during business hours and we will help guide you in the process.
That's welcome too — friends, family, neighbors, teachers, pastors, case workers all reach out on behalf of someone they care about. Just let us know in the form, and we'll handle the next step gently.
Whenever you're
ready, we're here.
It takes courage to ask for help. Whether today, next week, or whenever feels right—the door stays open.
- Get Connected
- or call us (901) 212-3628
If you need immediate help
Life-threatening emergency
Call 911 right away. Don't wait.
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Call 911 right away. Don't wait.
If you need to talk to someone right now
Call or text 988—the Suicide & Crisis Lifeline. Free, 24/7.
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Call or text 988—the Suicide & Crisis Lifeline. Free, 24/7.
An initiative of
The Tennessee Governor's Faith-Based and Community Initiative
The Human Flourishing Initiative is led by the Governor's Faith-Based and Community Initiative, in partnership with the TN Department of Human Services, the TN Department of Children's Services, the TN Department of Labor & Workforce Development, and other state and local partners.